Terms of service

Terms and Conditions - Ophthalmichub

OVERVIEW

Welcome to Ophthalmichub. The terms "we", "us" and "our" refer to Ophthalmichub. Ophthalmichub operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Ophthalmichub is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address, billing details, payment information and shipping address. You represent and warrant that all information provided is accurate, complete and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or misuse the Services.

SECTION 2 - OUR PRODUCTS

Ophthalmichub sells ophthalmic and optometric equipment and instruments, including but not limited to slit lamps, diagnostic tools and related accessories.

All products listed on the website are intended primarily for professional use by trained ophthalmologists, optometrists, clinics or medical institutions, unless explicitly stated otherwise.

While we strive to ensure that product descriptions, specifications and images are accurate, actual product appearance, packaging or specifications may vary slightly due to manufacturing updates or display differences on devices.

Ophthalmichub reserves the right to:

Modify product specifications
Update descriptions
Limit product quantities
Discontinue products at any time without prior notice

SECTION 3 - MEDICAL DISCLAIMER

Products sold on Ophthalmichub are medical or diagnostic instruments intended for use by qualified healthcare professionals.

Ophthalmichub does not provide medical advice, diagnosis or treatment recommendations.

Purchasers are responsible for ensuring that:

Equipment is used by trained personnel
Proper safety guidelines are followed
Applicable medical regulations are complied with

Ophthalmichub shall not be responsible for misuse of equipment or improper operation.

SECTION 4 - ORDERS

When you place an order through our website, you are making an offer to purchase a product.

Ophthalmichub reserves the right to accept or reject any order at its sole discretion.

Orders are considered accepted only after:

Payment confirmation
Order processing confirmation from us

We may cancel or modify orders due to:

Pricing errors
Stock unavailability
Suspected fraudulent activity
Regulatory restrictions

Customers will be notified via the contact details provided during checkout.

SECTION 5 - PRICES AND BILLING

All prices displayed on the website are subject to change without notice.

Prices may not include:

GST or other applicable taxes
Shipping charges
Import duties or customs fees (if applicable)

You agree to provide accurate billing and payment information and authorize Ophthalmichub to charge the selected payment method for the total amount of your purchase.

SECTION 6 - SHIPPING AND DELIVERY

Shipping timelines displayed on the website are estimates only.

We are not responsible for delays caused by:

Courier services
Customs clearance
Natural events
Supply chain disruptions

Once products are handed over to the courier partner, risk and ownership transfer to the buyer.

Customers are responsible for providing accurate delivery addresses.

SECTION 7 - RETURNS AND REFUNDS

Returns, exchanges and refunds are governed by our Refund Policy [LINK].

Due to the technical nature of ophthalmic equipment, returns may only be accepted in cases of:

Manufacturing defects
Shipping damage
Incorrect product delivery

Products must be returned unused and in original packaging.

Certain products may be non-returnable due to hygiene or calibration requirements.

SECTION 8 - PRODUCT WARRANTY

Some products sold on Ophthalmichub may carry a manufacturer's warranty.

Warranty coverage is limited to:

Manufacturing defects
Hardware malfunctions under normal professional use

Warranty does not cover:

Physical damage
Improper handling
Unauthorized repairs or modifications
Wear and tear from normal usage

Warranty claims may require verification and approval from the manufacturer.

SECTION 9 - INTELLECTUAL PROPERTY

All content on the Ophthalmichub website, including:

Logos
Product descriptions
Images
Website design
Graphics and text

are the intellectual property of Ophthalmichub or its licensors.

You may not reproduce, copy, distribute, modify or exploit any content without prior written permission.

SECTION 10 - THIRD-PARTY LINKS

Our website may include links to third-party websites or services.

We are not responsible for the content, accuracy, or policies of third-party websites.

Your interaction with third-party websites is at your own risk.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

Ophthalmichub is powered by Shopify, which enables us to provide the Services to you.

However, all sales transactions occur directly between you and Ophthalmichub.

Shopify is not responsible for any aspect of transactions, product issues, or disputes between customers and Ophthalmichub.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information on the website containing typographical errors, inaccuracies or omissions, including product descriptions, pricing or availability.

We reserve the right to correct such errors and cancel affected orders if necessary.

SECTION 13 - PROHIBITED USES

You may not use the website:

For unlawful activities
To violate intellectual property rights
To distribute malware or harmful code
To scrape or extract website data
To interfere with website security

Violation of these rules may result in termination of access to our Services.

SECTION 14 - DISCLAIMER OF WARRANTIES

All products and services provided by Ophthalmichub are offered "as is" and "as available", except where specific warranties are provided by manufacturers.

We do not guarantee:

uninterrupted website availability
error-free operation
suitability of products for specific medical procedures

Use of products is at the purchaser's own risk.

SECTION 15 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ophthalmichub shall not be liable for any indirect, incidental, consequential or special damages, including:

loss of revenue
loss of business
equipment misuse
improper clinical use

arising from the use of products purchased through our website.

SECTION 16 - INDEMNIFICATION

You agree to indemnify and hold harmless Ophthalmichub, its employees, partners and affiliates from any claims, liabilities, damages or expenses arising from:

misuse of purchased products
violation of these Terms
violation of applicable laws or regulations.

SECTION 17 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in the jurisdiction where Ophthalmichub operates its principal place of business.